Zempler Bank UK Business Accounts: Compare digital banking features, costs & benefits.
by Chris M.
December 5, 2024
by Chris M.
December 5, 2024
Zempler Bank started in 2005 and changed its name from Cashplus Bank on July 9, 2024. The bank offers digital banking services for UK businesses. The Financial Services Compensation Scheme (FSCS) protects customer deposits up to £85,000.
Business Account Types and Costs
Zempler Bank offers three business accounts:
Business Go Account
- No monthly fees
- Basic digital banking features
- Limited free transactions per month
- Extra transaction fees apply after free limit
Business Extra Account
- £9 monthly fee
- 5% cashback on card spending
- More free transactions than Business Go
- Additional banking features
Business Pro Account
- £19 monthly fee
- 1% cashback on card spending (up to £1,000 monthly)
- Unlimited free payments and transfers
- Complete banking package
Main Account Features
Online Banking Access
- Digital account management
- Mobile app for iOS and Android
- Real-time transaction tracking
- Balance alerts
Payment Options
- Direct debits
- Standing orders
- Bank transfers
- Card payments
- Post Office cash deposits
Money Management Tools
Pots Feature
- Free savings spaces
- Name pots for different purposes
- Instant access to saved money
- Easy transfers between pots
Receipt Management
- Digital receipt storage
- Link receipts to transactions
- Photo upload via mobile app
- Organized record keeping
Accounting Integration
- Links with Xero
- Links with QuickBooks
- Links with Sage
- Free CSV statement downloads
International Banking Services
Currency Support
- Receive international payments
- £15 fee for incoming international transfers
- Global Mastercard debit card use
- No outgoing international transfer option
Multi-Currency Cards
- Euro card option
- US Dollar card option
- Free withdrawals abroad
- No transaction fees in card currency
Credit Services
Business Credit Card
- 9% APR variable
- 1% cashback on purchases
- No annual fee
- 56 days interest-free credit
- Made from 80% recycled plastic
Overdraft Facility
- Up to £2,000 limit
- £50 annual fee
- First £5 interest-free
- Daily interest on higher amounts
- Available after approval
Credit Builder Service
- Helps improve business credit score
- Reports payments to credit agencies
- Requires Business Extra account
- 12-month commitment needed
Account Opening Process
Requirements
- UK residency
- Age 18 or above
- UK-based business
- Valid ID documents
- Business registration proof
Application Steps
- Visit Zempler Bank website
- Fill online application
- Submit required documents
- Receive verification
- Start using account
Processing Time
- Same-day account access for 99.92% of customers
- No credit checks required
- Quick verification process
- Immediate online banking setup
Security and Protection
Account Safety
- FSCS protection up to £85,000
- Fraud monitoring
- Secure login process
- Transaction alerts
Digital Security
- App authentication
- Encrypted connections
- Regular security updates
- Fraud prevention systems
Customer Experience Analysis
Positive Points
- Fast account opening
- No credit check needed
- Simple fee structure
- Good digital banking features
Areas for Improvement
- Limited free transactions
- No cheque deposits
- Customer service delays
- Account freeze issues reported
Customer Support Options
Available Channels
- Phone support
- Email support
- In-app chat
- Online help center
Support Hours
- Not 24/7
- Standard business hours
- Weekend support limited
- Response times vary
Conclusion
Zempler Bank works well for small UK businesses that need digital banking without credit checks. The bank offers good features for daily transactions and money management. However, businesses with high transaction volumes or international payment needs might find limitations.
The choice between account types depends on monthly transaction volume and needed features. The Business Go Account suits low-volume users, while Business Extra and Pro accounts benefit higher-volume businesses with their additional features and cashback rewards.
Consider your business needs, transaction patterns, and support requirements before choosing Zempler Bank. Compare the features and costs with other business accounts to make an informed decision.